We highly value the well-being of our users. Participation in online gambling should always remain a form of entertainment. This policy outlines our commitment to creating a safe environment and minimizing the risks associated with gambling.
Strict age limit (18+)
Our services are exclusively available to individuals aged 18 and over. It is legally prohibited for minors to participate in activities on this platform. We conduct verification checks to establish the age of our users, and accounts of individuals under the legal age limit will be immediately and permanently closed.
Principles of safe play
Responsible gambling means making conscious choices about the time and money you spend. Never play with money you cannot afford to lose, and never try to chase losses. We encourage all our users to regularly evaluate their playing behavior and utilize the available protective mechanisms to maintain control.
Tools for control
To help you stay within your personal limits, we offer various functionalities in your account settings.
Deposit and loss limits You can pre-determine how much money you want to deposit or lose within a specific period (daily, weekly, or monthly). Once a set limit is reached, further activity will be paused until the period has passed.
Session limits and timeouts To prevent you from spending too much time on the platform unnoticed, you can set session limits. For a short break, you can request a timeout, which temporarily makes your account inaccessible for an interim period (e.g., a few hours or days).
Self-exclusion and account closure If you feel the need to take a break, we offer the option of self-exclusion. This blocks your access to the platform for a longer, predetermined period. Additionally, you can request permanent closure of your account at any time through our customer service.
Warning signs
It is important to recognize the symptoms of problematic behavior early. Signs of this can include: lying about gambling behavior, financial problems caused by gambling, neglecting work or social obligations, and gambling to escape stress or negative emotions. If you recognize yourself in these signs, we strongly advise you to take immediate action.
Help and professional support
If you are having trouble controlling your gambling behavior, you are not alone. We advise you to seek professional support. There are various independent support organizations and trusted individuals available who can offer specialized guidance and advice to regain control.
Protection of minors
Adults who share their devices with minors are responsible for preventing access to our platform. We recommend using parental control filter software to ensure that children are not exposed to content not intended for their age. Furthermore, never leave your login details unattended.
Monitoring and training
We strive to maintain a secure infrastructure through internal monitoring of activities that may indicate irresponsible behavior. Our customer service team is instructed on the basic principles of safe gaming to adequately refer users to the appropriate settings and external helplines when the situation requires it.
Changes to this policy
We may adapt the functionalities and procedures related to safe gaming to improve protection. Changes to our policy will be updated on this page, so you are always informed about the available resources for a responsible experience.